Hotel Review Data Extraction from Goibibo & MakeMyTrip
Introduction In the digital-first travel industry, customer reviews play a crucial role in shaping booking decisions, brand perception, and service optimization. Online travel agencies host millions of reviews, making it difficult for brands to manually track and analyze customer sentiment at scale. Actowiz Solutions partnered with a global travel brand to automate the collection and analysis of hotel reviews across India’s leading travel platforms. By implementing Hotel Review Data Extraction from Goibibo & MakeMyTrip, we enabled the client to capture real-time guest feedback, ratings, and experience trends across thousands of hotel listings. The solution transformed unstructured review data into structured, actionable insights, helping the brand improve hotel partnerships, enhance customer experience strategies, and monitor service quality consistently. This case study highlights how Actowiz Solutions delivered a scalable, accurate, and automated data extraction system to e...